Finance · 2023

FinTech Dashboard That Stopped Client Churn

Financial Insights

Duration
18 weeks
Team
5 developers
Year
2023

The Challenge

Financial Insights was losing clients to competitors. Their existing dashboard tools were slow, spread across multiple vendors, and couldn't be customized. Clients wanted real-time data and personalized views — and they were leaving to get them elsewhere.

Our Solution

We built a dashboard that became their competitive advantage:

  • Real-time data — market updates in under 100 milliseconds, no delays
  • Custom dashboards — drag-and-drop builder lets each client create their perfect view
  • Smart alerts — configurable notifications for price movements and portfolio changes
  • Bank-level security — end-to-end encryption and multi-factor authentication
  • Works everywhere — responsive design with push notifications on mobile

Key Features

Real-time market data streaming
Custom dashboard builder
Configurable price alerts
Advanced financial charting
Bank-level security and encryption
Mobile-responsive companion view

Project Timeline

1

Security & Architecture

4 weeks

Security framework design, compliance review, and data pipeline architecture

2

Data Pipeline

5 weeks

Real-time data ingestion, Redis streaming, and API development

3

Dashboard & Visualizations

5 weeks

Chart components, custom dashboard builder, and alert system

4

Security Audit & Launch

4 weeks

Penetration testing, compliance certification, and production deployment

Technologies Used

ReactExpressPostgreSQLRedisChart.js

Results & Impact

The dashboard became their #1 retention tool:

  • 30% reduction in client churn — clients stayed because the product was better
  • 50% increase in user engagement — people actually use the platform now
  • 200+ custom dashboards created by clients in the first quarter
  • 99.99% uptime — zero revenue-impacting outages
  • Sub-100ms data updates — fastest in their competitive set
Client testimonial
The dashboard provides exactly what our clients need - real-time insights with bank-level security. It has become our key differentiator in the market.
Robert Kim VP of Technology, Financial Insights

Ready for similar results?

Let's map the funnel, the build, and the number it moves — before you commit to anything.

FinTech Dashboard That Stopped Client Churn | Case Study | AndSheCodes2