Finance · 2023

FinTech Dashboard That Stopped Client Churn

Financial Insights

Duration
18 weeks
Team
5 developers
Year
2023

The Challenge

Financial Insights was losing clients to competitors. Their existing dashboard tools were slow, spread across multiple vendors, and couldn't be customized. Clients wanted real-time data and personalized views — and they were leaving to get them elsewhere.

Our Solution

We built a dashboard that became their competitive advantage:

  • Real-time data — market updates in under 100 milliseconds, no delays
  • Custom dashboards — drag-and-drop builder lets each client create their perfect view
  • Smart alerts — configurable notifications for price movements and portfolio changes
  • Bank-level security — end-to-end encryption and multi-factor authentication
  • Works everywhere — responsive design with push notifications on mobile

Key Features

Real-time market data streaming
Custom dashboard builder
Configurable price alerts
Advanced financial charting
Bank-level security and encryption
Mobile-responsive companion view

Project Timeline

1

Security & Architecture

4 weeks

Security framework design, compliance review, and data pipeline architecture

2

Data Pipeline

5 weeks

Real-time data ingestion, Redis streaming, and API development

3

Dashboard & Visualizations

5 weeks

Chart components, custom dashboard builder, and alert system

4

Security Audit & Launch

4 weeks

Penetration testing, compliance certification, and production deployment

Technologies Used

ReactExpressPostgreSQLRedisChart.js

Results & Impact

The dashboard became their #1 retention tool:

  • 30% reduction in client churn — clients stayed because the product was better
  • 50% increase in user engagement — people actually use the platform now
  • 200+ custom dashboards created by clients in the first quarter
  • 99.99% uptime — zero revenue-impacting outages
  • Sub-100ms data updates — fastest in their competitive set
Client testimonial
“The dashboard provides exactly what our clients need - real-time insights with bank-level security. It has become our key differentiator in the market.”
Robert Kim — VP of Technology, Financial Insights

Ready for similar results?

Let's map the funnel, the build, and the number it moves — before you commit to anything.

FinTech Dashboard That Stopped Client Churn | Case Study | AndSheCodes2